FAQ

We’ve gathered answers to the most common questions to help make your shopping experience even smoother.

1. Do you offer free shipping?

Yes! We provide free shipping on all orders within the United States, with no minimum spending required.

2. Do you ship internationally?

No. At this time, we only ship within the U.S. and do not support international deliveries.

3. How long will my order take to arrive?

Your order will typically arrive within 4–6 business days, including:

  • 1–2 business days for processing & packaging

  • 3–4 business days for shipping transit
    Delays may occur during peak seasons or holidays, but we always work to get your order delivered as quickly as possible.

4. What payment methods do you accept?

We offer a variety of secure payment options, including:

  • Credit & debit cards

  • PayPal

  • Apple Pay / Google Pay

  • Shop Pay and other accelerated checkouts
    All payments are encrypted and secured for your protection.

5. What is your return policy?

We accept returns within 7 days after the customer receives the order. Items must be unused, unwashed, undamaged, and returned with original packaging.

6. How do I request an exchange?

Exchanges can be requested within 10 days from the date of delivery. Once approved, we will send out a replacement product or variant based on availability.

7. When will I receive my refund?

Refunds are processed within 5–10 business days after your returned item is received and inspected. The exact timing may vary depending on your bank or payment provider.

8. What should I do if I receive a damaged or incorrect item?

Please contact us immediately with photos of the product you received.
We will quickly arrange a replacement or process a refund based on your preference.

9. How can I contact customer service?

You can reach us through:
📧 contact@csbusinesssolution.com
📞 239-462-6489
We aim to respond promptly and resolve your questions with care.

10. Can I modify or cancel my order after purchase?

Orders can be changed or canceled within 12 hours of placing them.
After this time, we may not be able to modify the order due to processing schedules. Contact us ASAP if you need help.